Error

recipient_opted_out

The person opted out

HTTP status409
RetryNo: fix the request first

What happened

The person opted out.

Why

This person opted out of messages from this workspace (for example by replying STOP).

How to fix it

Do not message them on this channel. They opt back in by writing to you again (for SMS, START).

Example response

HTTP 409
{
  "error": "recipient_opted_out",
  "message": "The person opted out.",
  "requestId": "req-8f2c1d4b",
  "retryable": false,
  "docs": "https://docs.vlayers.ai/errors/recipient_opted_out"
}

See Errors, retries and idempotency for how to handle errors in general.

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