Error

provider_error

The provider did not take the message

HTTP status502
RetryNo: fix the request first
detailsdetail, and reason when the provider gives one.

What happened

The provider did not take the message.

Why

The channel provider refused or failed the hand-off. details carries what the provider said.

How to fix it

Read details, fix what it names, and send again. Persistent failures on a healthy request are worth a support ticket.

Example response

HTTP 502
{
  "error": "provider_error",
  "message": "The provider did not take the message.",
  "requestId": "req-8f2c1d4b",
  "retryable": false,
  "docs": "https://docs.vlayers.ai/errors/provider_error"
}

See Errors, retries and idempotency for how to handle errors in general.

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