Error

number_inactive

The number is not active

HTTP status409
RetryNo: fix the request first
detailsstatus: the number's status.

What happened

The number is not active.

Why

The number named in from.phoneNumberId exists but is not active (for example released, or not yet provisioned).

How to fix it

Send from an active number.

Example response

HTTP 409
{
  "error": "number_inactive",
  "message": "The number is not active.",
  "requestId": "req-8f2c1d4b",
  "retryable": false,
  "docs": "https://docs.vlayers.ai/errors/number_inactive"
}

See Errors, retries and idempotency for how to handle errors in general.

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